Terms & Conditions

Welcome to Pawsitive Pet Care. By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read them carefully.

1. General Information

Pawsitive Pet Care is a veterinary clinic providing medical treatment, surgical services, grooming, and pet care products. All services are provided by qualified veterinary professionals.

2. Use of Website

By using this website, you agree:

• You will provide accurate and complete information when booking appointments
• You will not use the website for any unlawful or harmful activities
• You will respect all applicable laws and regulations

We reserve the right to update or modify website content at any time without prior notice.

3. Appointments & Services

• Appointments can be booked via phone or through our website
• Walk-in visits are accepted based on availability
• We reserve the right to reschedule or cancel appointments if necessary

Pet owners must provide accurate information about their pet’s condition before treatment.

4. Medical Disclaimer

All treatments and procedures are conducted based on professional veterinary judgment. While we strive to provide the best care, outcomes may vary depending on the pet’s health condition.

Pawsitive Pet Care is not liable for unexpected complications that may arise during or after treatment.

5. Payments

All service fees must be paid as per clinic policy
Prices for services and products may change without prior notice

6. Pet Owner Responsibilities

Pet owners are responsible for:

Providing correct medical history of their pets
Following post-treatment care instructions
Ensuring timely follow-up visits if required

Failure to follow medical advice may affect treatment results.

7. Emergency Services

Emergency cases will be handled based on availability. Immediate response cannot always be guaranteed.

8. Products & Medicines

We provide pet medicines, food, and accessories. All products should be used as instructed by the veterinarian.

We are not responsible for misuse of products.

9. Privacy

We respect your privacy. Any personal information provided will be handled securely and will not be shared with third parties without consent.

10. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of our website means you accept those changes.

11. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Pawsitive Pet Care
Phone: 01851-741352
Email: [email protected]
Address: 447, Nurpur Road, Noyapara, Shonir Akhra, Jatrabari, Dhaka